Articles, facts & figures

High Definition Headsets

When it comes to communication within the QSR business, we know just what you need. After all there is nothing like crystal-clear communication between customers and order takers to facilitate fast, accurate service. Why choose high-def headsets from HME? The most important reason is the sound clarity. The voice quality is so good that users […]

Extend the life of your headsets

PFM offers nothing but high quality communication equipment which is essential for fast and efficient drive-thru operations. So how do you make sure you can use your equipment longer? Because as you can imagine, headsets and beltpacs can take a real beating in the dynamic environment of a drive-thru kitchen. Here are some tips on […]

Why drive-thru is here to stay

The idea of ​​"drive-thru" restaurants has been around since the 1930s. This method, where people didn’t have to get out of their car to order food, was first tested by the Texas Pig Stand-chain. The American based in-n-out Burger built the first restaurant in 1948 which was the first drive-thru restaurant. In the meantime, drive-thru […]

How to beat Communications Breakdown

“Communications Breakdown” was one of the first big hits for the classic rock band Led Zeppelin. But it’s not something you want to happen in your drive-thru. This is why we offer high-definition audio headset systems like the EOS | HD from HME. The amazing clear sound dramatically improves customer to crewmember communication and helps […]

Preliminary results of the 1st WiFi4EU call

The European Commission reports there are over 13,000 applications for Wifi4EU, coming in from municipalities of the various EU member states. This project should lead to free Wi-Fi hotspots in public spaces. The installation of these Wi-Fi hotspots must be carried out by installation companies that have registered on the WiFi4EU portal site. In total […]

6 tips to better headset maintenance

We are happy you are using our headsets. We would like to give you some tips on how to make sure you keep these great products functioning well. After all, a clear communication with your customer helps to optimize productivity and profitability. Staff training It is important to make sure your crewmembers are well trained […]

Drive-thru equipment repairs

PFM Repair Intelligence is an authorized Repair Center for HME communication products throughout Europe. Our highly trained technicians handle your repairs with care. The repair process is conducted with detailed points of inspection to ensure each product is fixed accurately. We offer short turnaround on repairs which allows your operation to get back on track fast. Do […]

PFM registered as official supplier at WIFI4EU

The European Commission wishes to promote free Wi-Fi connectivity for citizens and visitors in public spaces such as parks, squares, public building, libraries, health centres, and museums everywhere in Europe through WiFi4EU. It will fund the equipment and installation costs (internet access points), while the beneficiary will pay for the connectivity (internet subscription) and maintenance in […]

First drive-thru for Tim Hortons in the UK

PFM Communication Intelligence UK were approached by Tim Hortons to provide a drive-thru order confirmation system for their very first drive through restaurant in the UK. Tim Hortons is a Canadian retailer of doughnuts and coffee and have well over 2000 restaurants worldwide. PFM Communication have supplied all order confirmation equipment including speaker posts, road […]